Contact

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You may also find your answer in our FAQs.

By phone

Call Us

866.TAPTOGO (866.827.8646)
Hours: M-F, 8:00 am – 4:30 pm
Extended hours:
M-F, 7:00 am - 7:00 pm
(first 5 business days of the month)

Send postal mail to us

Send postal mail to us

TAP Customer Service
One Gateway Plaza
Mail Stop 99-2-3
Los Angeles, CA 90012

Expect standard USPS mailing time

Submit a help request

Create a Help Request

Create a Help Request